Ticket & Show Policies
Purchases & Reservations:
Ticket and subscription purchases can be made by telephone, on-line, or in person at the Bauer Theatre Box Office. Seat reservations cannot be held without payment. Seat reservations made on a subscription must be phoned in to the box office at least 48 hours prior to the show time.
All purchases are non-refundable. Please check the time and date on your tickets carefully upon purchase.
We will gladly exchange tickets up to 48 hours prior to your scheduled performance for another date of the same. A $3 exchange fee per ticket will apply. Exchanges will not be made on or after the day of the performance.
A $2 service charge is included per ticket will apply to all orders in person, by phone and on-line. This fee is included in the ticket price.
Discounts and coupon codes apply only to Regular seating.
Main Stage Show Policies:
Children attending Main Stage performances require their own seat. Children under 5 are not permitted at Main Stage performances, except at a Relaxed Performance. Our Family Stage however, is open to all ages. We ask parents to use their judgment or consult with our staff if unsure about the age-appropriateness of each show. Latecomers will be permitted to enter the theatre balcony at a suitable break in the performance. Photography and video are strictly prohibited. Use of electronic devices is not permitted in the theatre.
Family Stage Show Policies:
All family shows are general seating. Infants 12 months and under are free! Children 1 year and over require their own ticket. Latecomers will be permitted to enter the auditorium at a suitable break in the performance. Use of electronic devices is not permitted in the auditorium. Photography and video are strictly prohibited.
All programs are subject to change.